Retail Policy
Ordering
There are multiple ways to order:
Online Ordering: Enjoy our easy browsing capabilities and shopping cart to make your purchases via this web site.
Fax Ordering: Fax your order in to 703-894-3391. Be sure to include basic information such as your name, your address, your phone number. Also please include your email address so that we can communicate with you efficiently.
Phone Ordering: You can call our customer service at 703-883-0375 to place your order.
Shipping
Returns & Replacements
Our collections are handmade with exceptional care. Returns will be accepted for quality issues. Returns must be made within 2 weeks of receiving shipment. Please contact us for a Return Authorization number that must show on the returned package.
Payment Methods
We take credit cards: MasterCard, Visa, and American Express.
