How to Access Our Wholesale Site
- First create an account by clicking on "Log In" link on top of the website. Please note at that point you will still see only the retail price. Send us a note through "Contact Us" link in the bottom or send us an email to service@xovivo.com with your business name, quick description, address, phone number, and vendor's license or Tax ID number. We will confirm the information, and then send you a confirmation email within 24 hours. From then on, when you login, you will see wholesale prices.
Sales Contact
DC, MD, VA, WV
Laurie Pearl Friedman
Ph: 301-330-3003
pearlaurie@yahoo.com
PA, NJ, DE
Roz Ruby
Ph: 215-661-1074
rubysgems9@aol.com
All other regions
XOvivo Service
Ph: 703-883-0375
service@xovivo.com
Shipping & Delivery
- Products are handcrafted-to-order with a 1 to 3 week delivery time.
- Delivery cycle may be more than 4 weeks for certain XOsculpt items
- Our standard shipping is via USPS Priority
Privacy & Security
- We ask and collect information from you when you register on the site, place an order, respond to a survey or communication such as email, or participate in other site promotions. Your information security is our priority.
We DO NOT disclose, sell, trade, or transfer your information to any outside parties.
Returns & Replacements
- Our collections are handcrafted-to-order. Returns will be accepted only if there are quality issues. Returns must be made within 2 weeks of receiving shipment. Please contact us or your representative for a Return Authorization number that must show on the returned package. 20% restocking fee will apply on order cancellations.
Ordering
- There are multiple ways to order:
- Online Ordering: Enjoy our easy browsing capabilities and shopping cart to make your wholesale purchases via this web site. Login - put items onto your cart - checkout
- Fax Ordering: Fax your order in to 703-894-3391. Be sure to include basic information such as your business name, your name, business address, business phone number. Also please include your email address so that we can communicate with you efficiently.
- Phone Ordering: You can call our customer service at 703-883-0375 and place your order.
- Email Ordering: You can also email in your order to service@xovivo.com.
.
Payment, Pricing & Promotions
- We take credit cards: MasterCard, Visa, American Express. Net30 customers may pay with check or credit card for all transactions, however, be sure to check the box "Net30" at checkout.
Join XOvivo Jewelry on Facebook and get free shipping and more